LICENSEWARE Collector

Last updated: August 2026

Licenseware Technology Services S.R.L.
B2B Agreement — Governed by the Laws of Romania (EU Member State)

PLEASE READ THIS LICENCE CAREFULLY. BY GENERATING AN ENROLMENT TOKEN FOR THE AGENT, OR BY DOWNLOADING, COPYING, INSTALLING OR USING ALL OR ANY PORTION OF THE AGENT, INCLUDING WHERE INSTALLATION IS PERFORMED THROUGH AUTOMATED DEPLOYMENT TOOLS OR BY A THIRD PARTY ON YOUR BEHALF, YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS LICENCE. IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENCE, YOU MAY NOT USE THE AGENT.

This Licence Agreement (Agreement) is a legal agreement between you (Licensee) and Licenseware Technology Services S.R.L., incorporated and registered in Romania with company number J21/238/2021, VAT no RO42866470, whose registered office is at Independentei 1, Slobozia, Ialomita, 920095, Romania (Licensor) for the Licenseware Collector agent software (Agent) and associated Documentation.

The Agent is provided free of charge as a companion to the Licenseware platform. Your access to and use of the platform itself, including the generation of Enrolment Tokens, is governed by the Licenseware End User Licence Agreement available at https://licenseware.io/legal/, together with any applicable Order Form or partner agreement (together, the Platform Agreement).

This Agreement is a B2B agreement entered into between entities acting in the course of their business. This is not a consumer contract. You acknowledge that we may update the terms and conditions of this Agreement from time to time and that it is your responsibility to check any updates.

Agreed Terms

1. Provision of the Agent

1.1 Licensor makes the Agent available for download at https://licenseware-collector.com/ and through the Platform, and will provide the Agent materially in accordance with this Agreement and the Documentation.

1.2 A copy of this Agreement is included in every installation package for the Agent. The version published at https://licenseware-collector.com/ is the current version and prevails over any copy distributed with an earlier release.

2. Grant and Scope of Licence

2.1 Subject to the Licensee's continuous compliance with this Agreement, Licensor grants the Licensee a non-exclusive, non-transferable, revocable and limited licence, free of charge, during the Term to: (a) download, reproduce and distribute the Agent within its own environment and those of its Managed Clients, including through automated deployment and device management tools, solely for the purpose of installation on Managed Systems; and (b) install and run the Agent on Managed Systems solely to collect and transmit Collected Data to the Licensee's tenant on the Platform, for the Licensee's internal business purposes or, where the Licensee is an authorised partner of Licensor, for the provision of services to its Managed Clients.

2.2 Installation and operation of the Agent on the systems of a Managed Client constitutes use of the Agent by the Licensee. No licence rights are granted to Managed Clients under this Agreement and nothing in this clause constitutes a sublicence.

2.3 The Licensee shall take all necessary steps to ensure that its employees, agents and subcontractors abide by the terms of this Agreement and shall comply with the Documentation.

2.4 The licence granted under clause 2.1 applies without altitude restriction. Where the Licensee operates the Agent on a Managed System at or above the Kármán Line (100 kilometres above mean sea level) and notifies Licensor at contact@licenseware.io with reasonable evidence of the deployment, such as mission documentation, launch records or orbital tracking data: (a) Licensor will designate that Managed System as an orbital asset in the Licensee's tenant; and (b) that Managed System shall not count towards any per-device limit, allowance or charge under any commercial Platform plan, in each case applied under the Platform Agreement. Clause 10.3 applies to any such deployment.

3. Restrictions

3.1 Except as expressly set out in this Agreement or as permitted by any local law, the Licensee undertakes not to: (a) sell, rent, lease, sublicense, assign or transfer its rights in the Agent, or make the Agent available to any third party other than by deployment on Managed Systems as permitted under clause 2; (b) disassemble, decompile, reverse-engineer or create derivative works based on the Agent, except to the extent essential for interoperability or in respect of Open Source Components; (c) modify, adapt or translate the Agent, or remove or alter any proprietary notices; (d) circumvent, disable or interfere with the Agent's enrolment, security or update mechanisms, or use an Enrolment Token other than in connection with the Licensee's own tenant; (e) use the Agent other than in connection with the Platform; or (f) fail to comply with all applicable technology control or export laws and regulations.

4. Relationship with the Platform Agreement

4.1 This Agreement governs the Agent. The Platform Agreement governs the Licensee's access to and use of the Platform, including the generation and management of Enrolment Tokens. Nothing in this Agreement grants any right to access or use the Platform.

4.2 The Agent is licensed exclusively under this Agreement. For the purposes of the Platform Agreement, the Agent does not constitute an App and no licence to the Agent is granted under the Platform Agreement. In the event of any conflict between this Agreement and the Platform Agreement in relation to the Agent, this Agreement prevails; in relation to the Platform, the Platform Agreement prevails.

4.3 Collected Data received by the Platform is processed under the Platform Agreement and the DPA. In relation to the processing of personal data, the DPA prevails over this Agreement to the extent of any conflict.

4.4 Except as stated in clause 11.2, no warranty, indemnity, support or service level commitment in the Platform Agreement applies to the Agent, including, for the avoidance of doubt, the intellectual property indemnity in the Platform Agreement.

5. Enrolment Tokens and Security

5.1 Enrolment Tokens are access credentials. The Licensee shall keep Enrolment Tokens confidential, use them only to enrol Managed Systems to its own tenant, and may rotate or revoke them through the Platform at any time.

5.2 The Licensee is responsible for all Agent instances enrolled using its Enrolment Tokens and for all Collected Data transmitted by those instances.

5.3 Licensor may suspend or revoke Enrolment Tokens, or suspend an Agent instance's access to the Platform, where reasonably required for security reasons or in the event of suspected breach of this Agreement.

6. Data Collection and Processing

6.1 The Agent collects Collected Data from Managed Systems and transmits it over encrypted connections to the Regional Instance associated with the Enrolment Token, as described in the Documentation. The categories of data collected, and the collection intervals, are set out in the Documentation.

6.2 As between the parties, the Licensee (or its Managed Client, as applicable) is the controller of any personal data within Collected Data, and Licensor processes such personal data as processor or sub-processor in accordance with the DPA, which is incorporated into this Agreement by reference.

6.3 The Licensee is responsible for ensuring that it has a lawful basis for the collection of Collected Data from each Managed System, for providing any notices required by applicable law to its personnel and to the personnel of Managed Clients, including in relation to software usage, execution history and user session data, and for completing any consultations required by applicable law prior to deployment.

6.4 The Agent transmits operational logs to Licensor by default for troubleshooting, security and service improvement purposes. Log shipping may be disabled as described in the Documentation. To the extent such logs contain personal data, they are processed in accordance with the DPA.

7. Updates

7.1 The Agent checks for and installs Updates automatically, retrieving them from Licensor's release infrastructure, which may include third-party hosting services identified in the Documentation. The Licensee consents to the automatic download and installation of Updates without further notice.

7.2 Licensor reserves the right at any time to make any improvement, substitution or modification in the design or configuration of the Agent, provided that such change shall not result in any material reduction in the core functionality of the Agent.

7.3 Restricting the Agent's network access to the endpoints listed in the Documentation may prevent Updates from being applied or cause the Agent to stop functioning. The Licensee deploys the Agent in restricted network environments at its own risk.

8. Open Source Components

8.1 The Agent includes, or may retrieve, Open Source Components that are licensed under their own terms. Those terms apply to the relevant components in place of clauses 2 and 3 of this Agreement to the extent of any conflict, and nothing in this Agreement restricts any rights granted to the Licensee under them.

8.2 Applicable open source licence texts and attribution notices are included in the installation packages or identified in the Documentation.

9. Intellectual Property Rights

9.1 All Intellectual Property Rights in the Agent and the Documentation, other than in Open Source Components, belong to Licensor or its licensors. The Agent is licensed, not sold. The Licensee has no Intellectual Property Rights in the Agent other than the right to use it in accordance with this Agreement.

9.2 The Licensee acknowledges that it has no right to access the Agent in source code form, except in respect of Open Source Components to the extent provided under their own licence terms.

9.3 Licensor may use any feedback or suggestions relating to the Agent without restriction or obligation.

10. Warranty Disclaimer

10.1 Licensor warrants that it has the rights and authority necessary to make the Agent available under this Agreement.

10.2 Except as expressly provided in clause 10.1, the Agent is provided free of charge, "as is" and as available. To the maximum extent permitted by applicable law, Licensor disclaims all other warranties, express or implied, including any implied warranties of non-infringement, merchantability or fitness for a particular purpose, and does not warrant that the Agent will operate uninterrupted or error-free or that it is compatible with every environment.

10.3 The Agent is not designed or intended for high-risk use scenarios where failure could reasonably lead to death, serious bodily injury, or severe damage to property or the environment.

11. Support

11.1 The Agent is provided free of charge and no standalone support or service level commitment applies to it.

11.2 Where the Licensee holds a paid subscription to the Platform, support for the Agent is provided in accordance with the support terms of the Platform Agreement, provided that such support covers the Agent software only and excludes the Managed Systems on which it runs, their operating systems, and the Licensee's network and deployment tooling.

12. Limitation of Liability

12.1 Nothing in this Agreement excludes or limits either party's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded or limited under applicable mandatory law.

12.2 Subject to clause 12.1, neither party shall be liable to the other for any indirect or consequential damages, including lost revenues, lost profits, business interruption, or loss of business information or data, and neither party shall be liable for any delay or default caused by conditions beyond its reasonable control, including any Force Majeure event.

12.3 Subject to clause 12.1 and reflecting that the Agent is provided free of charge: (a) where a Platform Agreement is in force between the parties, Licensor's total aggregate liability under or in connection with this Agreement shall count towards, and shall in no event exceed, the aggregate liability cap set out in the Platform Agreement; and (b) in all other cases, Licensor shall have no liability whatsoever under or in connection with this Agreement, howsoever arising.

12.4 No indemnity is granted by Licensor under this Agreement.

13. Term and Termination

13.1 This Agreement takes effect on the earlier of the Licensee's acceptance as described above and the first installation of the Agent, and continues until terminated (the Term).

13.2 This Agreement terminates automatically if the Licensee ceases to hold an active account on the Platform or if the Platform Agreement terminates or expires.

13.3 Either party may terminate this Agreement on thirty (30) days' written notice. Licensor may suspend or terminate this Agreement with immediate effect where reasonably required for security reasons or where the Licensee is in material breach. Licensor may discontinue the Agent, in whole or in part, on reasonable notice.

13.4 On termination, the Licensee shall cease all use of the Agent and uninstall it from all Managed Systems. Clauses 3, 4, 6.2, 8, 9, 10, 12, 14 and 15 survive termination.

14. Compliance

14.1 The Licensee warrants that it has, and will maintain for the duration of each deployment, all rights, consents and authority necessary to install and operate the Agent on each Managed System, including systems belonging to Managed Clients.

14.2 The Licensee shall comply with all applicable laws in connection with its deployment and use of the Agent, including all applicable technology control, sanctions and export laws and regulations.

15. General

15.1 Notices. All notices shall be in writing. Email is agreed as a valid means of formal notice. Notices to Licensor: contact@licenseware.io.

15.2 Confidentiality. Any Confidential Information exchanged between the parties in connection with the Agent is governed by the confidentiality provisions of the Platform Agreement.

15.3 Amendments. Licensor may update this Agreement from time to time by publishing the updated version at https://licenseware-collector.com/ and including it with subsequent releases of the Agent. Continued use of the Agent following the effective date of an update constitutes acceptance of the updated Agreement.

15.4 Assignment. The Licensee may not assign or transfer this Agreement without Licensor's prior written consent. Licensor may assign this Agreement to an affiliate or in connection with a merger, acquisition or sale of assets.

15.5 Severability. If any provision of this Agreement is held invalid or unenforceable, the remainder shall continue in full force and effect to the fullest extent allowed by law.

15.6 Entire agreement. This Agreement constitutes the entire agreement between the parties in relation to the Agent and supersedes any prior agreements relating to the Agent, without affecting the Platform Agreement.

15.7 Governing law and jurisdiction. This Agreement and any dispute or claim arising out of or in connection with it shall be governed by the laws of Romania, as an EU member state. Each party irrevocably submits to the exclusive jurisdiction of the Romanian courts. The parties confirm that they are each acting in the course of their business and that this Agreement is not a consumer contract.

Definitions and Interpretation